Accessibility Statement

    Effective Date: January 1, 2026

    Our Commitment to Accessibility

    Queen By Nature – Womb Spa & Doula Care is committed to ensuring digital accessibility for all visitors, including people with disabilities. We believe that every woman deserves access to womb wellness, holistic healing, and supportive care—and that begins with making our online presence welcoming and navigable for everyone.

    We are continually working to improve the accessibility and usability of our website to ensure we provide equal access to all users, regardless of ability or technology.

    Accessibility Standards

    We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

    The guidelines address accessibility across three levels: Level A (minimum accessibility), Level AA (addresses major barriers), and Level AAA (highest level of accessibility). Our goal is to meet Level AA standards across our website.

    Accessibility Features on Our Website

    Navigation and Structure

    • Clear and consistent navigation throughout the website
    • Descriptive page titles and headings to help users understand content structure
    • Skip navigation links to allow users to bypass repetitive content
    • Logical reading order and tab navigation for keyboard users
    • Breadcrumb trails to help users understand their location within the site

    Visual Design

    • Sufficient color contrast between text and background colors
    • Text that can be resized up to 200% without loss of content or functionality
    • Content that does not rely solely on color to convey information
    • Clear focus indicators for interactive elements
    • Responsive design that adapts to different screen sizes and devices

    Images and Media

    • Alternative text (alt text) for all meaningful images
    • Decorative images marked appropriately to be ignored by screen readers
    • Captions and/or transcripts for video and audio content where available
    • Images that do not contain embedded text where possible

    Forms and Interactive Elements

    • Clearly labeled form fields with descriptive instructions
    • Error messages that identify the problem and suggest corrections
    • Form fields that can be navigated and completed using keyboard only
    • Sufficient time to complete forms, or the ability to extend time limits
    • Accessible booking and scheduling interfaces

    Assistive Technology Compatibility

    • Compatibility with popular screen readers (JAWS, NVDA, VoiceOver)
    • Support for keyboard-only navigation
    • Compatibility with browser zoom and text resizing features
    • Support for high contrast mode and custom color schemes

    Physical Space Accessibility

    Our commitment to accessibility extends beyond our digital presence to our physical womb spa sanctuary. We strive to create a welcoming environment for all bodies:

    • Ground-level access to our main wellness areas
    • Accessible parking available nearby
    • Wide doorways and pathways to accommodate mobility devices
    • Adjustable treatment options to accommodate various physical needs
    • Private, comfortable spaces for those who require additional support
    • Willingness to discuss individual accommodation needs prior to your visit
    • Flexible service modifications to ensure comfort and safety for all clients

    If you have specific accessibility needs or concerns about our physical space, please contact us before your appointment so we can ensure you have the best possible experience.

    Service Accessibility

    We are committed to providing our wellness services in an inclusive manner:

    • Intake forms available in alternative formats upon request
    • Extended appointment times available for clients who need additional support
    • Doula services tailored to meet diverse needs, including support for clients with disabilities
    • Practitioners trained in trauma-informed care and sensitive communication
    • Flexible positioning and modifications for spa treatments
    • Quiet, low-stimulation options for clients with sensory sensitivities
    • Clear, plain-language communication about all services and processes

    Third-Party Content and Applications

    Our website may include content or applications provided by third parties, such as booking systems, payment processors, and social media integrations. While we encourage these providers to follow accessibility best practices, we cannot guarantee the accessibility of third-party content.

    If you encounter accessibility barriers with any third-party content on our site, please contact us and we will work to find an alternative solution or assist you directly.

    Ongoing Efforts

    Accessibility is an ongoing commitment, and we are continuously working to improve. Our efforts include:

    • Regular accessibility audits of our website and digital content
    • Training for our team on accessibility best practices
    • Incorporating accessibility considerations into new content and features
    • Reviewing and updating our accessibility practices as standards evolve
    • Actively seeking feedback from users with disabilities
    • Partnering with accessibility consultants when needed

    Known Limitations

    While we strive for comprehensive accessibility, we acknowledge that some areas of our website may not yet fully meet all accessibility standards. We are aware of and actively working to address the following:

    • Some older content may not yet have complete alternative text descriptions.
    • Some third-party embedded content may have accessibility limitations beyond our control.
    • Some PDF documents may not be fully accessible; alternative formats are available upon request.

    We are committed to addressing these limitations and welcome your feedback to help us prioritize improvements.

    Feedback and Assistance

    We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers, have difficulty accessing any content, or have suggestions for improvement, please let us know.

    We are committed to responding to accessibility feedback within 5 business days and will work with you to provide the information or service you need in an accessible format.

    Alternative Access

    If you are unable to access any content or use any features on our website due to a disability, please contact us and we will provide an alternative means of accessing the information or service. We are happy to:

    • Provide information in alternative formats (large print, audio, etc.)
    • Assist with booking appointments by phone or email
    • Offer additional support during your visit to our spa
    • Discuss any accommodations needed for our services
    • Answer questions about our accessibility features

    Contact Us

    For accessibility-related inquiries, feedback, or assistance, please contact us:

    Queen By Nature – Womb Spa & Doula Care

    South Los Angeles, California

    Email: contact@queenbynature.com

    Website: www.queenbynature.com

    When contacting us about accessibility, please include:

    • The web page or content you were trying to access
    • A description of the accessibility problem you encountered
    • Your preferred method of contact
    • Any assistive technology you are using (if applicable)

    We will do our best to respond promptly and work toward a solution that meets your needs.

    Formal Complaints

    If you feel that we have not adequately responded to your accessibility concern, you have the right to file a complaint with the appropriate regulatory body. In the United States, you may contact the Department of Justice, Civil Rights Division, or file a complaint under the Americans with Disabilities Act (ADA).

    We hope to resolve all accessibility concerns directly and encourage you to reach out to us first so we can address your needs promptly.

    Thank you for helping us create an inclusive space for all.

    Queen By Nature – Where every woman is welcome. ✨